Nexus is an AI-powered in-store analytics solution that turns real-world retail activity into actionable insights—helping brands and retailers optimize performance, staff, and sales just like e-commerce platforms do.

How is Nexus different from traditional footfall counters?

Traditional counters only tell you how many people entered. Nexus tells you who they are (e.g., asian female young adult), how they spend time, how they move zone-to-zone, even how your staff engaged with them, and so much more—helping you analyze what led to conversion and what didn't. We make this possible by installing 360° fisheye cameras to cover your entire store, and tracking all movements in one seamless grid.

What kind of data does Nexus track?

Nexus captures retail in-store metrics such as: Customer movement paths and dwell time (yes, we do heatmaps!), Passerby traffic and capture rate, Staff engagement with customers, Zone traffic and conversions, Demographics (age, gender, ethnicity) and much more!

How does Nexus help improve conversions?

Nexus boosts sales by turning physical store activity into clear, actionable data that drives better decisions. It helps retailers: Improve staff productivity with standard KPIs & real-time monitoring (no more random store visits needed!), Identify root causes of low performance by analyzing traffic flow, dwell time, and zone-level conversion rates, Improve merchandising impact by revealing which layouts, zones, or product placements attract and convert best. These are just a few use cases; we're happy to provide advice and tailor Nexus to your needs. Just reach out to us!

Is customer privacy protected?

Yes. Nexus uses non-personally identifiable data (e.g., movement patterns, heatmaps) and is compliant with data protection standards.

How can users view Nexus data?

Users can view Nexus insights via: 1. Web-based real-time dashboard, where data can be exported in csv format 2. LINE messaging app via LINE Notify, as daily alerts. Our dashboard is also customizable based on roles.

How fast can Nexus be deployed in stores?

Nexus hardware can be installed within 1–2 days per store for a 200 sqm store. After setup, we take 2–4 weeks to train and calibrate the AI system on actual in-store traffic, ensuring the insights are accurate, customized, and truly reflective of that store's real-world dynamics.

Can I reuse existing cameras?

Using existing CCTV systems is supported, but not recommended as data accuracy may be compromised due to lower camera specifications and limited angles.

Nexus AI—Data atevery Square Meter of your Retail Store

Optimize your physical store performance and boost conversions, just like what e-commerce does.

Experience Nexus

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Customer Traffic

2,540

vs. last period

Average Time Spent In Store

mins

10%

vs. last period

HOORAY! 🎉

Your staff engaged

65% of customers today

Simply put,

Nexus AI transforms CCTV footage into actionable insights,
helping retail brands optimize shopper journeys, staff performance and conversions.

No more gut feelings. Just data-driven insights.

Insight #1

Passerby and Walk-ins

12,000 people passed by my store and 600 walked in, excluding staff. A 23% capture rate.

Insight #2

Customer Demographics

65% of my customers are female adults with Western origin.

Insight #3

Customer Behaviors

Casual Fashion zone had 100 visitors who spent 5.2 mins on average in the zone.

Insight #4

Staff Engagement

My staff engages 42% of customers within 30 seconds. 348 customers were never engaged.

Insight #5

Conversion

16% of my customers converted to buyers, spending 1,600 THB on average

From Cameras to Clear Insights in 3 Simple Steps

Step 1

CCTV Coverage

We install new cameras or connect to your existing ones. Our 360° fisheye cameras capture every angle of the store and stream footage to the cloud—no blind spots, no heavy setup.

Step 2

Intelligent AI Analytics

Footage is sent to our cloud and transformed into structured data using advanced computer vision AI developed in-house. We track every individual with high precision on a seamless grid—separate between customer vs. staff.

Step 3

Real-Time Insights Delivery

Actionable analytics are pushed instantly to a performance dashboard or your preferred messaging app—or simply chat with Nexus AI to get instant answers without digging into charts.